TR-97-05

Question Answering from Frequently Asked Question Files: Experiences with the FAQ Finder System

Burke, Robin D.; Hammond, Kristian J.; Kulyukin, Vladimir A.; Lytinen, Steven L.; Tomuro, N.; Schoenberg, S.. 20 June, 1997.

The original document is available in Postscript (uploaded 8 June, 2001 by Dustin Mitchell).